Privacy Policy

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CUSTOMER CARE

At True Way Construction, we are committed to providing the highest quality service and customer support.
For any enquiries, feedback, or complaints, please email us at trevorwang@truewayconstruction.com.au or call us on 0422 170 010.

PRIVACY & SAFETY

True Way Construction is committed to protecting your privacy and ensuring the security of your personal information.
This policy outlines our ongoing obligations to you in respect of how we manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

Usage of Personal Information

By providing True Way Construction with your contact details, you consent to True Way Construction (ABN 13 688 445 614) including your information in our database, and contacting you regarding our services, promotions, or updates until you choose to unsubscribe.

Security of Personal Information

Your personal information is stored securely to protect it from misuse, loss, or unauthorized access, modification, or disclosure.

When your personal information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it.
However, most client files and records are retained for a minimum of 7 years in accordance with business and legal requirements.

Access to Your Personal Information

You may request access to the personal information we hold about you and request corrections if necessary, subject to certain legal exceptions.
If you wish to access or update your personal information, please contact us in writing via email at trevorwang@truewayconstruction.com.au.

POLICY UPDATES

This Privacy Policy may be updated periodically. The latest version will always be available on our website at www.truewayconstruction.com.au.